About Crickex Platform

The registration is simple and fast. All the instructions are available in Hindi. You can use the mother tongue while communicating with customer support.

Another great advantage of our bookmaker is a sportsbook that specializes in beloved Indian disciplines – kabaddi, cricket, and horse racing. The coverage of events is mind-blowing. The number of outcomes to bet on has no analogs in the Asian market when it comes to cricket. There are 200 individual markets for your choice. The odds are reasonable and always confirmed by painstaking analytical work.

We are constantly improving and developing in the dimension of being the best platform on the market.

Crickex customer support: common problems

Every player is not immune to performance issues. Some of them are caused by factors that a player cannot influence. Some problems arise because of user errors or forgetfulness.

The most frequent problems are

  • forgotten password or username

This challenge can be solved on your own – go to the Login section, select Forgot Password option menu and fill in the required fields to get access to the account back again.

  • restricted countries

It has been said that Crickex is originally an Indian and Bangladeshi bookmaker. It can be banned in many regions due to local gambling laws. This difficulty is not the end of the world. There are plenty of ways to bypass restrictions – download the app, use a VPN, or mirrors.

  • bad internet connection

The website performs badly if the network coverage is poor and unstable. This issue leads to numerous freezes and glitches. The only exit is to ensure that the connection is fast and stable. Or using an app can be a great solution – it consumes less Internet traffic.

  • banned account

Sometimes it is impossible to log in because your account is blocked. If you conducted any fraudulent activities, this can lead to a permanent ban. If you did not violate any gaming laws but your account is under sanctions, apply to customer support.

  • undergoing maintenance

Every website needs to be guarded against hacks, threats, or viruses. Technical works usually take place at night and don’t last long. The only exit when you reload the page and see the message about maintenance is to wait until the process finishes. Or again, we advise using the app – no technical work and always the latest version with timely updates.